Contact Sky Glass IPTV Trial, Installation, Renewal & Reseller Support

Contact us before purchasing, after installing your application or whenever you need reasonable account support.

Sky Glass IPTV displayed on multiple television screens
Trial Requests
Account Assistance
Installation Help
Reseller Enquiries

Contact Details

Contact Support for Login Details

After installing the correct application, send support:

What to send

  • Your name
  • Device brand and model
  • Installed application
  • Selected subscription
  • Order information
  • MAC address or device key where relevant

Support will provide the username, password, server URL, M3U information or portal details required by your application.

Request a 24-Hour Trial

A trial can help you check:

  • Device compatibility
  • Broadband performance
  • Current categories
  • Application navigation
  • EPG availability
  • Selected Catch-Up
  • Available picture quality

Send:

  • Your name
  • Country
  • Device
  • Installed application
  • Approximate internet speed
  • Required number of connections

Trial Conditions

A trial:

  • Is subject to eligibility and availability
  • May be limited to new customers
  • Begins when trial login details are issued
  • Is intended for evaluation
  • Does not guarantee permanent catalogue availability
  • May be limited to one per customer or household
  • Cannot be resold or redistributed

Contact Form

Support Help

Support FAQs

Install the recommended application first, then contact support.

Send the brand, full model and installed player.

No. Trial availability depends on eligibility and service capacity.

Yes.

No. Catalogue availability can change.

How Can We Help?

Send enough device and application information for support to identify the correct login method.